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USPS and UPS Shipping Info for Pumps, Filters and Supplies
Freight Shipping Info for Aquariums
The majority of orders containing items listed as “In Stock” will ship the same day if placed on a weekday before 2PM PST / 6PM PST. Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders on a daily basis to ensure your order ships as soon as possible.
The delivery time of your package primarily depends on the shipping carrier and the service level selected. When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they are referring to business days. Business days are defined as Monday through Friday, with the exception of holidays observed by the parcel carriers. As a general rule, transit times are as follows:
If an order is placed for a product that is labeled “On Order” or “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. Aquadream reserves the right to split your order into multiple shipments without notification in an attempt to try and get your products to you sooner. Orders are normally only split automatically if both orders qualify for free shipping. If you wish to split your order voluntarily due to an out of stock item, please notify our customer service department and be aware that additional shipping charges may apply if both shipments do not qualify for free shipping
Shipments going to an APO or PO Box will default to ship via USPS as the shipping carrier. Please be aware that the United States Postal Service (USPS) has size restrictions on shipments going to APO’s and PO Boxes. If you have a large item needing to ship to a postal box please contact one of our customer service representatives to look at available options. If you choose to have your APO or PO Box shipment sent via a different carrier, we suggest verifying the delivery possibilities with that carrier before placing the order. If a package is deemed undeliverable by a carrier that cannot deliver parcels to your post office box or APO the buyer will be responsible for all freight charges and fees associated with the shipment.
If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. We recommend allowing extra time for order fulfillment when shipping to an alternate address. If you have any questions about your order verification please feel free to contact our customer service department.
If your shipment becomes damaged or lost in transit, please notify one of our customer service representatives immediately. Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. Aquadream is not liable for damage claims that are denied due to customer negligence.
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如需安装帮助,请参考我们的安装视频。
我们的鱼缸架采用时尚的铝/玻璃材质,并配有带储物空间的柜子。鱼缸享有两年质保。电气部件享有一年质保,终身提供零部件更换服务。
所有淡水水族箱均配有滑动玻璃盖,用于盖住水族箱顶部和过滤底缸。
水实际容量:113 加仑
水实际容量:22 加仑。
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iThank you for submitting a review!
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This is my second tank and the first one was to 50 gallon. After much research, this was the only tank that meet the requirements: tall all in one setup that is no more than 48 inches in length due to my office space, over 100 gallon sump tank, reasonably priced, all in one that basically plug and play setup, and delivery. Also nice sleek and modern looking, solid and reliable, and pre plumping that are easy to setup on day 1. Cons: need to have more up to date pictures of the complete setup with more detailed descriptions of what is included and types. I replace and upgrade the pumps and lighting on both tanks because I needed something better to my needs, I had to add a intake pipe to keep the sump noise down, need to buy a lot more filters and bio media if you want the best filtration. Overall will most likely buy again for my next upgrade to the 200 gallon and tip, call or email in with what they have in stock and order that model color or design if you want faster delivery.
The aquarium is beautiful, well engineered, and well constructed. Support after the sale was slow and incomplete. Instructions for setup were marginal.
Wonderful customer service. Great communication and excellent product. I highly recommend Aqua Dream USA if you're considering a complete aquarium
Just put it up today! Seems very well made and love the filter system. Awsome looking tank have had fish tanks for over 25 years, and thos one so far tops them all!!!
I wanted a pretty tank and my daddy bought me a tank that looked so good i asked where it was from and it was from here. So i wanted to tell yall to buy this!! It was so cute and i could fit my fishes in there and the system was very completed
美国水之梦
北六大道1222号
肯特,华盛顿州,98032
(360)223-4997
sales@aquadreamusa.com
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