FAQs

Aquarium Questions

Applicable for all Fresh Water Aquariums
Can you deliver inside my house?

Large aquariums are generally delivered by freight. Standard freight delivery may not include moving the aquarium inside your home. Residential, lift-gate, upstairs, indoor, or other special delivery services may be available depending on the order and location and may involve additional charges. Please contact Aqua Dream before delivery to confirm the available service options for your order.

Do AquaDream freshwater Aquariums require assembly?

Many AquaDream freshwater aquariums arrive with major components such as the tank and cabinet preassembled. However, positioning, plumbing, filtration connections, lighting, and final setup may still be required depending on the model. Please review the product-specific instructions for your aquarium.

What kind of glass are AquaDream freshwater tanks made with?

Glass type, thickness, and light-transmission specifications vary by model. Many AquaDream aquariums use premium tempered or ultra-clear glass. Please check the specifications on the individual product page for the exact glass type and thickness.

What can I expect when my AquaDream tank is delivered to me?

Large AquaDream aquariums are generally shipped by freight and may arrive in a large protective crate. Please make sure appropriate help or equipment is available for unloading and moving the aquarium. Residential, lift-gate, indoor, upstairs, or other special delivery services may be available depending on the order and location and may involve additional charges.

Coral Reef Aquarium Questions

Applicable for all Coral Reef Aquariums
Do AquaDream coral reef Aquariums require assembly?

Many AquaDream coral reef aquariums arrive with the main tank and cabinet preassembled. Plumbing, sump connections, lighting, equipment installation, and final setup may still be required depending on the model. Please follow the instructions provided for your specific aquarium.

Do AquaDream coral reef tanks come with a sump system?

Many AquaDream coral reef aquarium systems include a sump or built-in filtration system. Included equipment and sump configuration vary by model, so please check the individual product description and specifications before ordering.

What can I expect when my AquaDream tank is delivered to me?

Delivery time varies by aquarium, destination, availability, preparation, and sourcing. Some freight shipments may arrive within approximately 3–7 business days after applicable handling, while larger, customized, backordered, or specially sourced aquariums may require several weeks or longer. Please confirm the expected timeline for your specific order.

Water Pump Questions

Applicable for all our Water Pump products
Do AquaDream pumps have adjustable flow rates?

Flow adjustment depends on the pump model. Some AquaDream pumps use a manual flow-control dial, while others use an external digital controller with adjustable speed settings. Check the specifications for your specific pump to confirm its available flow controls.

Will submersing my AquaDream pump damage it or cause it to corrode?

It depends on the pump model. Many AquaDream pumps are designed for submerged use, while some models can operate both submerged and externally or inline. Always follow the installation instructions for your specific model and do not assume every AquaDream pump supports the same installation method.

Can I attach my garden hose to my AquaDream pump?

Connection sizes and included adapters vary by pump model. Some pumps include multiple hose or nozzle adapters, but compatibility with a standard garden hose is not universal. Check your pump’s inlet/outlet specifications and included fittings before connecting a hose.

Shipping & Delivery Questions

Learn about our Shipping and Delivery
What can I expect when my AquaDream tank is delivered to me?

Delivery time varies by aquarium, destination, availability, preparation, and sourcing. Some freight shipments may arrive within approximately 3–7 business days after applicable handling, while larger, customized, backordered, or specially sourced aquariums may require several weeks or longer. Please confirm the expected timeline for your specific order.

Will my AquaDream tank and its components arrive in multiple packages?

Packaging varies by aquarium model and order. Large aquariums are generally protected for freight shipment, but included equipment or accessories may be packaged separately depending on the product and shipping requirements. Check your order details or contact Aqua Dream if you need to confirm the shipment configuration.