Acuarios y suministros
Acuarios y suministros para arrecifes de coral
Jardín, hidroponía y paisajismo
Estanques, fuentes y cascadas
Filtro de tambor para estanque
Comunidad
Centro de ayuda
Envío rápido
Servicio al cliente 24/7
Devoluciones sin complicaciones
Garantía de satisfacción
USPS and UPS Shipping Info for Pumps, Filters and Supplies
Freight Shipping Info for Aquariums
The majority of orders containing items listed as “In Stock” will ship the same day if placed on a weekday before 2PM PST / 6PM PST. Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders on a daily basis to ensure your order ships as soon as possible.
The delivery time of your package primarily depends on the shipping carrier and the service level selected. When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they are referring to business days. Business days are defined as Monday through Friday, with the exception of holidays observed by the parcel carriers. As a general rule, transit times are as follows:
If an order is placed for a product that is labeled “On Order” or “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. Aquadream reserves the right to split your order into multiple shipments without notification in an attempt to try and get your products to you sooner. Orders are normally only split automatically if both orders qualify for free shipping. If you wish to split your order voluntarily due to an out of stock item, please notify our customer service department and be aware that additional shipping charges may apply if both shipments do not qualify for free shipping
Shipments going to an APO or PO Box will default to ship via USPS as the shipping carrier. Please be aware that the United States Postal Service (USPS) has size restrictions on shipments going to APO’s and PO Boxes. If you have a large item needing to ship to a postal box please contact one of our customer service representatives to look at available options. If you choose to have your APO or PO Box shipment sent via a different carrier, we suggest verifying the delivery possibilities with that carrier before placing the order. If a package is deemed undeliverable by a carrier that cannot deliver parcels to your post office box or APO the buyer will be responsible for all freight charges and fees associated with the shipment.
If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. We recommend allowing extra time for order fulfillment when shipping to an alternate address. If you have any questions about your order verification please feel free to contact our customer service department.
If your shipment becomes damaged or lost in transit, please notify one of our customer service representatives immediately. Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. Aquadream is not liable for damage claims that are denied due to customer negligence.
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Perfectos para cualquier acuario, nuestros tanques están diseñados para albergar y criar vida marina, corales, plantas acuáticas y paisajismo acuático. Este paquete todo en uno incluye un tanque de vidrio, un soporte de aluminio premontado, un sistema de filtración de sumidero integrado y una luz LED. Perfecto para empezar a crear tu acuario de inmediato.
El tanque está fabricado con vidrio transparente ultrablanco templado de alta calidad y bajo en hierro ("cristal"), con una transmitancia de luz superior al 91,5 %, lo que le confiere una apariencia más nítida y una mayor resistencia a arañazos y huellas dactilares. Sus robustos paneles de vidrio de aproximadamente 0,315 pulgadas de grosor le permiten soportar fácilmente el impacto del uso diario, además de aumentar su resistencia a ácidos y álcalis. Cada panel está adherido con gel de sílice biofílico alemán de alta resistencia, que puede resistir la erosión del agua salada hasta por 20 años.
El marco de aluminio de primera calidad previene la deformación y la decoloración, e incluye una cubierta con LED tricolor. El marco del gabinete también es resistente a la deformación por tensión y torsión causada por cargas pesadas, además de ser resistente a la corrosión. El gabinete alberga el sistema de filtración de sumidero, que incluye todas las piezas necesarias para su instalación, así como una bomba acuática sumergible. El sistema de filtración de sumidero incluye un sistema de filtración húmedo-seco, así como divisores de medios filtrantes específicos. Esto permite un enfoque modular al manipular los medios filtrantes de su elección.
Todos los acuarios de agua dulce vienen con una cubierta de vidrio deslizante para la parte superior del acuario y para el sumidero de filtración.
Envío:
Política de garantía:
Garantía de calidad de la estructura del cuerpo de la pecera y del gabinete base por 2 años, garantía de calidad eléctrica por 1 año.
Póliza de seguros:
El seguro de transporte está cubierto por compañías de seguros comerciales profesionales.
Los daños causados por el producto están exentos de responsabilidad de $5,000 y no superan los $1,000,000 cubiertos por las compañías de seguros comerciales.
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The only problem I have had is that one of the lights is not working. I called customer service and they are working on getting me another one. Hopefully I will receive it soon.
United StatesCould you send us a short video after plugging in by email to sales@aquadreamusa.com? Thanks
I would not have bought it if I had known it was going to have the company name in big black letters in the most prominent part of the tank rim. It looks terrible. Why would you take a sleek, expensive, modern, nice looking setup and ruin it with that? I’m not very happy.
United StatesWell made. Everything we were told it was. No surprises. Excellent experience from ordering to delivery. Fantastic addtion to our living room. Its not just a fish tank, it is a piece of furniture.
United StatesAqua Dream EE. UU.
1222 6ta Avenida Norte
Kent, Washington, 98032
(360) 223-4997
ventas@aquadreamusa.com
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